Mode of Delivery:
Certificate III in Community Pharmacy is composed of 26 weeks (540 hours) of face to face sessions which is made up of 2 unequal semesters with a break for holidays. The student is required to complete a minimum of 140 hours of work placement hours in order to complete the workplace tasks. Therefore, Certificate III in Community Pharmacy has a course duration of a minimum of 6 months however the length of the course will depend on the student’s current skills and abilities, prior experiences and Language, Literacy and Numeracy support required.
Nevertheless, a student has up to 12 months to complete the course requirements which includes the face-to-face theory/workbooks and workplace tasks.
177C Glenroy Road, Glenroy, VIC 3046
Certificate III in Community Pharmacy is considered to be the standard qualification for a pharmacy assistant. This qualification provides the practicing pharmacy assistant with the skills and knowledge to work within all areas of the pharmacy. The focus is on key pharmacy areas including product knowledge categories, health knowledge areas, administration, and pharmacy operations. Therefore, these skills will ensure that students can provide simple health advice and information to customers with confidence and accuracy.
This qualification reflects the role of skilled pharmacy assistants who use a range of well-developed service skills to identify and meet customer needs. They have sound knowledge of a broad range of pharmacy products and health care support services. Some pharmacy assistants may be involved in assisting with a limited range of dispensary activities. Moreover, this qualification enables pharmacy assistants to work with some independence, under limited supervision from others, but ultimately under the supervising pharmacist. They may provide technical advice and support to team members.
New pharmacy assistants who are employed in a community pharmacy may also complete this qualification. This qualification develops trainees’ basic retail skills, provide knowledge and an understanding of key pharmacy operations, as well as skills to assist customers with common health conditions and prescription needs.
Certificate III in Community Pharmacy qualification would benefit pharmacy assistants already working in a community pharmacy setting in addition to new pharmacy assistants or job-seekers interested in beginning their career in community pharmacy.
The Certificate III in Community Pharmacy is a recognised qualification for a pharmacy assistant working in a community pharmacy. This qualification is nationally recognised in all states and territories of Australia.
The student is required to achieve competency in 19 units in order to complete the course.
This course is delivered via workbook and face-to-face classroom sessions, whilst working in a community pharmacy to complete workplace-specific tasks. Support and assistance is provided by a qualified trainer throughout the course duration.
The student will undergo:
A review and sign off of the training plan
|Unit of Competency|
|Course Code||Course Title||Core or Elective|
|SIRCCCS002||provide and promote services to pharmacy customers||Core|
|SIRCDIS001||Assist customers with prescriptions||Core|
|SIRCIND001||Work effectively in a community pharmacy||Core|
|SIRCIND002||Support the supply of Pharmacy Medicines and Pharmacist Only Medicines||Core|
|SIRCINF001||Use pharmacy practices for infection control||Core|
|SIRCPPA005||Assist customers with cough and cold relief products||Core|
|SIRCPPA006||Assist customers with skin and anti-fungal products||Core|
|SIRCPPA008||Assist customers with products for gastro-intestinal conditions||Core|
|SIRCPPA009||Assist customers with allergy relief products||Core|
|SIRCPPA010||Assist customers with analgesic and anti-inflammatory products||Core|
|HLTWHS001||Participate in workplace health and safety||Core|
|BSBWOR301||Organise personal work priorities and development||Elective|
|CHCDIV001||Work with diverse people||Elective|
|SIRCPPA004||Assist customers with oral care products||Elective|
|SIRCPPA001||Assist customers with vitamins, minerals and supplements||Elective|
|SIRCPPA013||Assist customers with smoking cessation products||Elective|
|SIRXCEG003||Build customer relationships and loyalty||Elective|
|SIRXCOM002||Work effectively in a team||Elective|
|SIRXCEG001||Engage the customer||Elective|
The student is required to achieve competency in 12 units in order to complete the course.
This course is delivered via workbook and face-to-face classroom sessions, whilst working in a community pharmacy to complete workplace specific tasks. Support and assistance is provided by a qualified trainer throughout the course duration.
The student will undergo:
A review and sign off of the training plan
The entry requirements to this program is that students are eighteen years of age or older. Students should own or have ready access to a computer and a willingness to learn. It would be assumed students have completed Year 10 at school with sound literacy and numeracy skills.
If the student wishes to discuss this matter further, they are free to contact one of the course advisers. Students will be made aware of the specific skills that underpin the outcomes and performance requirements of the course units to ensure they are capable of demonstrating competence prior to entering the program.
All learners must undertake a language, literacy and numeracy assessment. A LLN test has been developed for this purpose. Students who do not have the required LLN skills will be referred to another provider to further develop their LLN skills so that they can enroll in the course in the next intake.
Access to a practice environment:
The units in this course are designed to be practiced and assessed in the workplace in addition to the classroom theory/assessments. Therefore, access to a practical work placement in a community pharmacy is necessary in order to competently complete the work placement tasks, according to the pharmacy industry standards.
Completion of the Course
Upon successful completion of this course, you will receive a state and nationally accredited certificate “SIR30116 – Certificate III in Community Pharmacy” issued by Eminent College of Education (RTO NO. 45060)
Learners who complete this qualification can progress their career and complete the Certificate IV in Community Pharmacy.
Eminent College of Education provide the following course during the day and evening, and on the weekends. Please contact Eminent College of Education for confirmation of the commencement date for the next available training session.
There may be times and situations in which a student may require ‘reasonable adjustment’ of the training and assessment methods implemented by the RTO to meet their specific individual needs. These individual student needs may include (but not limited to):
- Temporary or permanent injury (i.e. back injury, broken leg/arm)
- Sight or hearing impairments
Reasonable adjustments to the way in which evidence of performance is gathered (e.g. in terms of the information to be provided to the candidate and the type of evidence to be collected from the candidate) can only occur where the adjustments do not alter the expected performance standards for learning and assessment.
The reasonable adjustments to the training and assessment process may include a variety of modifications to the methods of delivery and assessment to assist the student to undertake the course. The adjustments may include actions such as:
- assistance in the form of the training location to allow easier access
- accessing relevant equipment or aids to assist the student
- adjustments to the assessment methods to cater for any special needs (without effecting the integrity of the outcome)
Where a student requests or is identified as requiring reasonable adjustment to the training and assessment process a detailed training and assessment plan including timetables, notes regarding the required adjustments, and any related communications regarding the adjustments must be maintained in the students file.
Phone: (03) 8395 1056
Mobile: 0402 948 164
A: 177C Glenroy Rd, Glenroy VIC 3046